Why an Organisation Should Consider Cultural Diversity in Business Operation Process Free Essay Example, 2500 words

Managing a diverse workforce in different countries is not an easy deal for organization management within the global hospitality industry. Generally, the organizations are trying to are trying to implement cultural diversity in workplaces in order to ensure a good relationship between the employees of different cultures within the organization. In addition to this, the management of several organizations consider workplace diversity in business operation process in order to improve the decision-making process as the adoption and implementation of cultural diversity in workplaces helps to enhance knowledge sharing process. In addition to this, effective implementation of cultural diversity management in workplaces can help an organization to reduce business operating costs regarding turnover, recruitment, and lawsuits. It helps to increase productivity and quality of customer service management (Groschl, 2011, p. It is true that the global hospitality industry can be regarded as se rvice providing industry in which effective customer service management process organizations been regarded as a major business growth driver for the organizations within this particular industry. Therefore, it is highly important for the organizations to motivate the employees of different cultural background organization to ensure conflict-free workplace environment. We will write a custom essay sample on Why an Organisation Should Consider Cultural Diversity in Business Operation Process or any topic specifically for you Only $17.96 $11.86/page